When “we”, “us”, "Company" or “our” is written, the reference is to Multi-Act Historical Portrayals.

When “you” or “your” is written, the reference is to the person or entity requesting the presence of one of our portrayals.

It is assumed that by requesting our services that you have read, understood and accept all of our terms and conditions.

If you require one of our portrayals to bring weapons of any kind (rifle, pistol, dagger), a surcharge of £50 will have to be paid as part of the event deposit prior to agreement with us in addition to providing proof of permission for weapons to be carried at the event. This will be in addition to the other charges for the event.

All drill events will include standard and weapons drill movements. With weapon drill, bayonets will be fixed to rifles, and drill movements will also cover movements with other weapons of the period, including the Bren gun. This will automatically have the Weapon Carriage Surcharge of £50 applied to it.

If overnight work or travel is required (10pm - 7:30am), then a overnight surcharge of £42 per night will be required to be paid to cover unsocial hours.

If the site of your event does not provide facilities for overnight accommodation or overnight accommodation is required before attending your event / booking at a location other than our Headquarters, a surcharge of £77 per night will be added to your invoice to cover the cost of overnight accommodation when it is required.

All charges are non-negotiable, and if any attempt is made to bring the price down by negotiation or haggling, a penalty charge of £250 will be added to your invoice, with the possibility of being placed on a blacklist of events that we would not be willing to assist or attend.

If you are deliberately misleading in your booking (eg booking a school talk in place of a talk at a larger event) a penalty charge of £250 will be added to your invoice (in addition to the difference in cost), with the possibility of being placed on a blacklist of events that we would not be willing to assist or attend in future. As deliberate misleading constitutes fraudulent behaviour by means of false representation, the appropriate authorities will be notified of the incident.

If weapons are requested as part of a booking, the event is to provide a secure area for the weapons to be kept, and will be responsible for their security. As such, the event will be responsible for the exact replacement of any articles either misplaced, lost or stolen at an event when the articles are in the possession of the hosting organisation of the event or being held in a “safe” location in the event.

If a training event requiring the presence of a Historical Portrayal available from Multi-Act Historical Portrayals will need to provide:

1. A full plan of what it expected of us.

2. A location for accommodation if the event is over multiple days.

3. Pay the daily hire charge for the days of full activity.

4. Pay the overnight working charge for nights of activity.

If a training base owned by the Ministry of Defence is to be used for a training event, it is the responsibility of the hirer to obtain permission for use of the facility, in addition to obtaining the necessary permission for the use and carriage of weapons, usage of vehicles and usage of any buildings on site.

Events hosted by branches of the Royal British Legion will be given a discounted rate. As a means of preventing fraud, you will be asked for proof of membership and branch name / number.

Educational establishments looking to hire our services will be required to:

1. Provide a basic plan of the services required.

2. Provide the target audience by age group.

3. Provide a space for the storage of equipment.

4. Provide a space to deliver our services.

5. Prepare the target audience to a suitable standard.

Professional establishments looking to hire our services for special events are required to:

1. Provide a basic plan of the service required.

2. Provide the target audience by age group.

3. Provide a space for the storage of equipment.

4. Provide a space to deliver our services.

5. Provide a plan of the event on a day by day basis.

6. Provide a safe and secure location to lock equipment and possessions if our services are required over a number of days at the same location.

7. Pay the daily hire charge for the days of full activity.

8. Pay the overnight working surcharge for nights of activity.

9. Pay the accommodation surcharge if the site is not permitting overnight camping.

Living History Events looking to hire our services are required to:

1. Provide a basic plan of the service required.

2. Provide a space to deliver our services.

3. Provide a location for overnight accommodation if our services are requested over the entire length of the event.

4. Pay the daily hire charge for the days of full activity.

5. Pay the overnight working charge for nights of activity.

6. Pay the accommodation surcharge if the site is not permitting overnight camping.

If a event develops a consistently positive professional relationship with us, it will only be at that point that repeated bookings will see discounted rates being made available to those events.

The event deposit must be paid for events outside the Standard Operating Area (SOA) before the event can be confirmed.

The Late Cancellation Fee will only be withdrawn in significant and mitigating circumstances (e.g. death of a relative (confirmation will be required in order to prevent the loss of income due to a fraudulent claim) or a lockdown (regardless of scale [eg city-wide, regional or national]) in result of a pandemic or terrorist attack).

It is stressed that any verbal abuse or physical assault (including death threats and gestures indicating threats of bodily harm) aimed at staff of Multi-Act Historical Portrayals will be reported to the Police with charges being pressed against the person or persons responsible and the strongest penalties demanded. This will apply under every circumstance. It will also result in a £250 penalty charge being added and the immediate cancelling of the booking.

If there is any attempted purchase or exchange of ownership of any of the equipment, uniform or weapons belonging to Multi-Act Historical Portrayals at your event, a penalty charge of £250 will be added to your invoice, and you will be permanently barred from booking our services again.

If anyone at your event is caught in the process of attempting to steal anything belonging to Multi-Act Historical Portrayals, the person responsible will face legal action, and we will seek the strongest penalties. It will also see a penalty charge of £250 being added to your invoice, and you will be permanently barred from booking our services again.

If your event / booking is to take place at a venue that is not on the UK Mainland, you are required to cover the costs of flights and hotels at the all inclusive rate as part of the event deposit.

If your event / booking is to take place at a venue that is not on the UK Mainland, by placing a booking with us, you acknowledge that no weapons will be available due to international travel restrictions on what can be taken in and out of individual countries.

If your event / booking is to take place in an environment where extra security personnel will be needed, you will be required to cover the costs of their hiring, travel and accommodation as part of the event deposit.

As part of your event / booking, you must clearly point out emergency exit routes, as this is a legal requirement.

If your booking is a virtual booking, the event is to be held on Zoom. Details will be forwarded to you for the meeting at least four working days prior to your booking.

If anyone at the venue is given an instruction by a member of staff of Multi-Act Historical Portrayals or hosting event during the talk or session regarding appropriate actions when dealing with any possessions owned by Multi-Act Historical Portrayals, they are to do so for their own safety. Failure to do so will result in the event being immediately forfeited and possible legal proceedings.

All photographs are only taken for official business purposes and as a means of covering Multi-Act Historical Portrayals on any insurance claims or potential legal proceedings.

If any unforeseen circumstances prevent us from fulfilling our obligations (eg. staff ill-health), our liability will be limited to a refund of any money paid in relation to the event. No refunds of any money will be paid back to you in the event of you cancelling your event at the last minute. All requests of refunds should be made in writing within 48 hours of cancelling your event and sent to the contact email with the name of the booking and location used as the subject. All bookings are subject to availability and last minutes changes may occur.

Photographs will be taken on site by staff of Multi-Act Historical Portrayals to show complete set up of equipment. This is also for reasons of evidence of property on display in the event of an attempted theft of property taking place.

The exemptions from payment of fees or reduction in payment of fees is only applicable in the following circumstances:

1. A museum or establishment that does not charge an admission fee for general members of the public who are not part of a supporting body (ie a "Friends of" scheme)​

2. A museum or establishment that has a contract of good standing with Multi-Act Historical Portrayals

3. The venue or establishment that is hiring us has a Multi-Act Historical Portrayals-issued Service Discount Card

4. A member of staff belonging to Multi-Act Historical Portrayals decides at the start of our participation in your event to waiver selected or all fees.​

We reserve the right to refuse to give "back-to-back" talks on events without a reasonable period of time between each talk.

We reserve the right to refuse entry at one of our hosted events or one of our talks to any person or persons who are blacklisted from attending any function where we are attending.